Forms & FAQs
Forms
For your convenience:
- Grandview Children's Centre Referral Form >> more info
- Communication Authorization Form
- Photography Consent Form
- 'Power of One' Staff Award Nomination Form
FAQs
Scroll for answers to these Frequently Asked Questions:
1. Where can I get more information about my child’s diagnosis?
2. How do I find out which government funding programs my family is eligible to receive?
3. Where can I get help to pay for the equipment my child needs?
4. How can I get counselling for my child or family?
5. How can I access a Social Worker at Grandview?
6. How can I find a day care provider for my child with special needs?
7. How do I find a respite worker for my child?
8. Where can I find an optometrist for my child with special needs?
9. My child is staring school next fall. How can I learn about services for students with special needs?
10. How can I meet other parents of children with special needs?
11. How do I begin to plan for my child’s future?
1. Where can I get more information about my child’s diagnosis?
- our website includes diagnosis information
- books, DVDs and brochures are available at our Oshawa site in the RBC Foundation Family Resource Centre
- families are also welcome to ask any staff member for information about their child's diagnosis
2. How do I find out which government funding programs my family is eligible to receive?
The Financial Help section of the Ontario Ministry of Children and Youth Services website lists government funding programs along with eligibility requirements,
For more information, contact Grandview's Social Work Services or ask your child's therapist.
3. Where can I get help to pay for the equipment my child needs?
You might be eligible to receive assistance through:
- organizations listed on the Financial Assistance section of our website
- private insurance
- employee health benefits
- community groups, such as churches or service clubs may be able to help
- some families plan fundraising events with the support of family, friends, neighbours and co-workers
For more information, ask your child's therapist, or contact Grandview's Social Work Services.
4. How can I get counselling for my child or family?
For counselling related to your child’s diagnosis, a Registered Social Worker through Grandview's Social Work Services can help.
For counselling related to your marriage, job, finances or other personal matters, you can explore other resources, such as the Employee Assistance Program in your place of work.
There are also counselling services available in the community:
- 24-hour Crisis lines:
| Distress Centre Durham | 1-800-452-0688 |
| Drugs & Alcohol Helpline | 1-800-565-8603 |
| Kids Help Phone | 1-800-668-6868 |
| Mental Health Helpline | 1-866-531-2600 |
| Parent’s Help Phone | 1-888-603-9100 |
- General counselling:
| Catholic Family Services of Durham | 1-877-282-8932 |
| Lakeridge Health Mental Health Program | 905-433-4365 |
| Oshawa Community Health Centre | 905-723-0036 |
| Region of Durham Community Counselling | 1-866-840-6697 |
- Alcohol and substance abuse assistance:
| Alcoholics Anonymous | 1-888-881-8878 |
| Narcotics Anonymous | 1-888-811-3887 |
| Pinewood Centre - crisis support | 905-728-1020 |
- Children's counselling services:
| Durham Behaviour Management | 1-800-387-0642 |
| Frontenac Youth Services - 24 hour crisis | 1-800-742-1890 |
| Kinark Child & Family Services | 1-888-454-6275 |
- Financial counselling:
| Credit Canada Debt Solutions | 1-800-267-2272 |
5. How can I access a Social Worker at Grandview?
Through Grandview's Social Work Services, Registered Social Workers are able to offer the following services:
- orientation to Grandview
- service coordination
- facilitate access to community resources
- complete applications for financial assistance for adaptive equipment and disability-related services
- provide emotional support, including counselling families with social and emotional concerns
- facilitate workshops on a variety of topics
Social Work Services are available to all clients and families, including those on the wait list.
You can ask any member of your child’s therapy team to refer you to Social Work Services, or call Grandview at 905-728-1673 or toll-free 1-800-304-6180 and ask for Social Work Services.
6. How can I find a day care provider for my child with special needs?
- consult the Region of Durham Social Services Department online directory of Child Care and Children's Programs including information on how to choose child care
- contact Grandview’s Preschool Outreach Program at 905-728-1673 x 2227 or x 2228 or toll-free 1-800-304-6180 x 2227 or x 2228 or email info@grtc.ca
- if you are involved with Infant and Child Development Services Durham, you can ask your service coordinator for information
- if you are involved with Resources For Exceptional Children and Youth - Durham Region, you can ask your Resource Consultant for information
- speak to other parents about their experience in finding a preschool
7. How do I find a respite worker for my child?
Respite is defined as a short period of rest or relief - essentially, a break from daily routines and activities. Parents caring for children and youth with special needs benefit from regular periods of respite for the benefit of their own mental, emotional, and physical well-being. A respite worker is someone hired by the family to provide appropriate care for their child or youth. A few tips:
- identify the reasons why you need a respite worker: companionship, support during a community activity, developing a skill, etc.
- identify the qualifications and characteristics the worker should have, such as qualified Personal Support Worker, experience with children with special needs, outdoor enthusiast, sense of humour, musician etc.
- interview potential candidates - you could ask one or two friends who know your child to help with this process
- check personal and professional references carefully
- ask for documentation of recent criminal reference check through Durham Regional Police Services
Respite workers are available through:
- RespiteServices.com > enter your postal code, or select "Durham" from the local area drop-down menu
- Footprints 4 Autism
- Durham Association for Family Respite Services
A respite worker, Personal Support Worker or nurse can also be found through:
- an agency
- family, friends or neighbours
- church, work or school
- advertisement at college and university
8. Where can I find an optometrist for my child with special needs?
| Bowmanville | |
| Dr. Kim Rayner | 905-623-3252 |
| Courtice | |
| Dr. Connie Tang | 905-436-1888 |
| Newcastle | |
|
Dr. Karl Lee Dr. Nora Teo |
905-987-4251 |
| Oshawa | |
| Dr. David Black | 905-723-4811 |
| Dr. Dana Blakolmer | 905-433-2015 |
| Dr. Janet Brooks | 905-721-3589 |
|
Dr. Campbell
Dr. Horner Dr. Schill |
905-723-2721
|
|
Dr. Liu
Dr. Fitzgerald Dr. Mahraha |
905-728-7017 |
| Dr. Kwun | 905-436-9344 |
| Dr. Tzeng | 905-404-2258 |
| Pickering | |
|
Dr. Susan Leet
Dr. Bradley Meldrew |
905-831-7020 |
| Dr. Musaji | 905-420-7070 |
| Port Perry | |
|
Dr. Jessica Hal
Dr. Leslie Gilliver Dr. Brian Hadden |
905-985-9385 |
| Whitby | |
|
Dr. Andrews
Dr. Rayman Dr. Schmitz Dr. Sivasegaran Dr. Sujo |
905-666-4848 |
9. My child is staring school next fall. How can I learn about services for students with special needs?
All school boards in Durham Region are required to provide information about special education for students with special needs:
- Durham District School Board > choose parent resources > then choose special education
- Durham Catholic District School Board
- Kawartha Pine Ridge District School Board
- Peterborough Victoria Northumberland and Clarington Catholic District School Board
You can also contact the Principal at your local community school to inquire about services available to support your child. The Principal might refer you to the school's Special Education Resource Teacher (SERT), or the school Board's psychometric services, or consultation services from the Central East Community Care Access Centre.
Families with children approaching school-age that are receiving services from a Social Worker through Grandview's Social Work Services will receive an invitation to attend a 4-part series of workshops offered annually on the topic of school services and transition to school called "Stepping Stones to School."
Other resources are available that may assist you in planning for your child's entry to school:
- Planning Entry to School: A Resource Guide is an online resource published by the Ontario Ministry of Education
- Easter Seals Ontario provides a School Entry Action Plan including questions parents should ask when planning for their child's entry to school
- Ask Lindsay is an archive of parent questions related to special education with answers from an Educational Advocate hosted on the website of the Ontario Association of Children's Rehabilitation Services (OACRS)
10. How can I meet other parents of children with special needs?
- introduce yourself to other parents when your child is participating in Grandview’s therapy groups and Recreation groups
- attend parent support groups offered by Social Workers through Grandview's Social Work Services provide opportunities for facilitated discussion, mutual learning and mentorship
- make a request for Family Networking through Grandview's Family Facilitator, or your child's therapist, to be connected with another family sharing similar experiences
- get involved with Grandview's Family Advisory Council which provides an opportunity for families to connect as well as to provide advice to Grandview's Board of Trustees and Executive Director
- connect with other families through local diagnosis-specific associations and organizations
11. How do I begin to plan for my child’s future?
It's important to involve your child, as well as their circle of friends and family, in planning for their future. A few tips:
- start planning early
- attend workshops at Grandview and other educational opportunities in the community on the topics of tax planning, wills, insurance, etc.
- talk to other families who have helped their child transition to adulthood
- remember that goals might need to change over time
Other resources:
- PLAN: Planned Lifetime Advocacy Network works with families to ensure a network of caring relationships and a financial plan is in place
- Planned Lifetime Networks is a resource from the Ontario Adult Autism Research and Support Network
If you have a question you think should be added to our list of FAQs, please let us know at communications@grtc.ca
Thank you for helping other families!